Essential Student Resource Center

Contact information

Donation Procedures & Values Alternative Food Resources

Delaware County Community College students face various challenges, including academic, food, financial, transportation, mental health, family, legal, and personal insecurities. A 2018 survey of over 1,000 students revealed that approximately 27% experienced food insecurity, and 49% would use a food pantry if available.

In response, the College established The Student Resource Center in Spring 2020. Administered by The Office of Student Outreach and Support, the Center provides resources and services in a compassionate, judgment-free environment. The team includes a Director, Administrative Assistant, Graduate Interns, Social Work Interns, Student Success Ambassadors, and Student Volunteers.

Faculty and administrators from various departments, including the Career and Counseling Center, Family Advocacy Clinic, Expungement Clinic, KEYS, Math, Social Work, and the Office of Institutional Advancement, also contribute to meeting student needs.

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Mission

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Vision

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Purpose

Mission

The mission of the Student Resource Center is to provide outreach, advocacy and holistic support to meet the unmet needs of Delaware County Community College students.

Vision

The Student Resource Center strives to offer exemplary support in a highly respectful and caring environment to vulnerable students through providing a wide array of resources and services that reduce barriers to student success.

Purpose

The purpose of the Student Resource Center is to enhance student wellness, engagement, success, retention and completion by supporting our students comprehensively from the initial day of enrollment through degree completion and beyond.

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Resources & Services

Student Outreach and Support (S.O.S.) Zone

Students can access the pantry that includes food, toiletries and school supplies.

Academic Success

Students can apply to participate in the textbook loan program to reduce textbook costs and the technological support program to receive a free access code for class and/or a computer.

Avenue C Bucks

Program assists students with immediate food needs.

SEPTA Key Cards or Uber Ride

Program assists students with immediate transportation needs.

Referral Program

Students will be referred and connected with additional resources and services in other departments to help them with personal, mental health, financial, emergency, and other needs not available within the Student Resource Center. These additional resources and services offered by other departments includes KEYS, Family Advocacy Clinic, Expungement Clinic, Outside Therapy Fund and Dream Keepers.

Mentoring Program

The Office of Student Outreach and Support invites first year and transfer students to participate in the College’s Mentoring Program. Within this program, students will be mentored by a peer mentor and a professional mentor upon request.

Academic Advising and Advocacy

Students receive comprehensive academic advising that helps ensure they progress towards fulfilling their educational, professional and degree/certificate completion goals efficiently. Moreover, staff within the department serve as student advocates to help students overcome challenges and successfully pursue advancement opportunities.

Co-Curricular Programs

To help the overall collegiate experiences of students, the department sponsors or co-sponsors a variety of activities that foster the holistic development of students that participate.

Some the programs are as follows:

  • Welcome Back & End of Year BBQ;
  • Diversity/Leadership Symposium;
  • Off-Campus Student Leadership Conferences;
  • First Friday of Month Social Program that provides great free food and giveaways;
  • Monthly Shop Talk Series;
  • Friends giving Dinner Social;
  • Academic Recognition Programs.

Usage Requirements and Expectations

The Office of Student Outreach and Support staff is very excited to play a prominent role in meeting the diverse needs of our students. To ensure success in this regard, all students upon entry of the Student Resource Center will be required to check in via our Kiosk. This process will allow the College to achieve the following:

  • Meet your needs more efficiently;
  • Assess what resources and services are being utilized;
  • Expand resources and services based on usage rates;
  • Reduce/Remove barriers impeding your current and future success;
  • Evaluate areas where improvement may be needed within our department.

All students, faculty, administrators, staff and other guests can expect the following while inside of the Student Resource Center:

  • Prompt and courteous service;
  • Respectful treatment 100% of the time;
  • Best efforts of staff to meet your needs and/or interests;
  • Direct referrals to appropriate departments when resources and services that meet student needs and interests aren’t provided in the Student Resource Center.

Students using the pantry, textbook loan and technological support programs will be required to complete and submit a brief application. This process is critical to both the short term and long-term success of the Student Resource Center because it will allow the College to achieve the following:

  • Monitor Inventory in pantry so that appropriate supplies for students can be maintained;
  • Track funding and other support provided for textbook loan and technological support program;
  • Identify additional current or potential resources and services;
  • Assist students with other unmet needs;
  • Connect students with resources and services in other campus departments and the local community.
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