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Parents & FamilyContact Information for Student Complaints
If you feel like you have been treated inappropriately by a member of the Delaware County Community College community, below are the points of contact to help address your concern.
| Momodu C. Taylor, Ph.D. – Title IX Coordinator 610-359-5148 Sara Evans – Title IX Investigator For Faculty and Staff Greg Bockman – Title IX Investigator For Faculty and Staff 610-359-5191 Amy Gaudioso – Title IX Investigator Downingtown/Pennocks Bridge Center 610-450-6512 | Christine Kohute – Title IX Investigator Marple Campus 610-359-5258 Kendrick Mickens – Title IX Investigator Marple Campus 610-359-5340 Orita Stewart – Title IX Investigator Marple Campus 610-359-5301 |
Kendrick Mickens, Director of First-Year Experiences
610-359-5340
Email
Anyone who is interested in filing a Title IX complaint can do so by contacting one of the Title IX Investigators listed below via telephone or U.S. Mail at 901 S. Media Line Road, Media, PA 19603, or by completing our Title IX Report form.
For the Delaware County Community College Title IX policy, visit Policy 7.17.
Complaints Against Faculty (non-harassment) & Grade Appeals
Delaware County Community College is committed to assisting students with the resolution of issues and concerns in an effort to foster respect across the College and support retention. If you have an issue in a course (e.g., grade appeal and concern about an instructor) that you are unable to resolve, please complete this form with as much detail as possible. While we cannot guarantee a specific outcome, we can assist you in better navigating what can be a complex system. Use the academic division of the class, NOT your major.
Grade Appeals Procedures
A student who is dissatisfied with a grade should first discuss the situation with the course instructor. If the student is not satisfied with the instructor’s reason for awarding a certain grade, the student may appeal to that instructor’s dean. Grade appeals not resolved with the course instructor must be submitted in writing to the appropriate dean within one year of receiving the grade.
The appropriate dean will examine the facts and make a decision.
Students may appeal the decision of the dean by submitting a written appeal to the Vice President of Academic Affairs. The Vice President of Academic Affairs will study the facts and make a decision, with notification of the decision. The Vice President of Academic Affairs decision is final.
The following chart summarizes the appeal process:
Grade Appeals Chain
| Contact | Form of Appeal | Decision Period |
| 1. Instructor | Verbal | Immediate |
| 2. Dean | Written | 10 Days |
| 3. Vice President of Academic Affairs | Written | 10 Days |
Academic Divisions
Allied Health, Emergency Services and Nursing
Genny Cavanagh, Dean
Marple Campus, Room 3193
610-359-5273
Email
Business, Computing & Social Science
Richard McFadden, Dean
Marple Campus, Room 3306
610-359-5230
Email
Communications, Arts & Humanities
Terri Amlong, Dean
Marple Campus, Room 4306
610-359-5391
Email
Science, Technology, Engineering and Mathematics
Umadevi Garimella, Dean
Marple Campus, Room 2400
610-359-5282
Email
Workforce Development and Community Education Division
Jennifer Orazi, Dean
Marple Campus, T204 Advanced Technology Center
610-359-5306
Email
Complaints Against Staff & Procedures (non-harassment and non-academic)
Delaware County Community College is committed to assisting students with the resolution of issues and concerns in an effort to foster respect across the College and support retention. If you have an issue or concern with a College process or procedure that you are unable to resolve, please complete this form with as much detail as possible. While we cannot guarantee a specific outcome, we can assist you in better navigating what can be a complex system.
Some examples of issues or concerns with which we may be able to assist are customer service, communication disconnects, and procedural issues. Information you provide gives the College the opportunity to improve our processes and procedures when and where warranted.
If you have any questions, please contact Director of Student Conduct, Charles Schnur, at 610-359-7385 or by email.
Complaints Against Students (potential violations of the Code of Conduct)
Charles Schnur, Director of Student Conduct
Marple Campus, Room 3250
610-359-7385
Email
Complaints Against the College
Middle States Commission on Higher Education
Attn: Complaints
1007 North Orange Street
4th Floor, MB #166
Wilmington, DE 19801
Pennsylvania Department of Education
Division of Higher Education, Access, and Equity
Pennsylvania Department of Education – Postsecondary and Adult Education
607 South Drive, 3rd Floor | Harrisburg, PA 17120
Phone: 717.783.6786 | RA-HigherEducation@pa.gov