Social Media Account Request



The College uses a centralized social media management model meaning that most of the College’s official social media sites fall under the purview of the Office of Marketing & Communications with responsibility for messaging, making updates, ongoing monitoring and measurement/reporting. However, various departments and offices may request to have their own social media pages/presences to officially represent Delaware County Community College in a specific area of expertise or affinity by submitting a Social Media Account Application Form.  

Note: All employees seeking to create a social media account associated with the College must submit a Social Media Account Application and receive approval from the Office of Marketing and Communications. The Office of Marketing & Communications reserves the right to deny requests.
If the request is approved, below are some important requirements:

  • The Office of Marketing & Communications will initiate account set-up.
  • An official College department email account must be used.
  • The supervisor of the requesting department must authorize the request.
  • These departmental social networking pages or sub-pages will have a minimum of two Administrators assigned. If an Administrator leaves the College, he/she will be removed as a page administrator and another person assigned in his/her place.
  • The Director of Marketing & Communications or his/her representative must be added as an administrator of the departmental page/sub-page for oversight.
  • Contact the Office of Marketing & Communications for logos and images in the optimal size and file formats for your social media needs.
  • Administrators should check their page(s) a minimum of three times a day.
  • Administrators must adhere to the policies and guidelines set forth in this document as well as the agreed upon Terms and Agreements set forth on the Social Media Account Application.

Social Media Site Administrator Terms and Agreements

1. Each site administrator is familiar with, and agrees to comply with Delaware County Community College’s Social Media Policies and Guidelines outlined in the College’s Social Media Handbook and the Policy regarding Use of Social Media by Employees.
2. All social media pages must have a specific purpose, and topics relevant to the College’s mission.
3. The Director of Marketing & Communications, or his/her representative, must be added as an Administrator to all College social media accounts for oversight purposes.
4. All comments are moderated. Comments that obscene, defamatory, profane, libelous, threatening, harassing, abusive, hateful or embarrassing to another person or entity are inappropriate and not approved. The site administrator agrees to take all reasonably possible steps to prevent or eliminate inappropriate comments and understands that their use of social media may be discontinued if such comments cannot be prevented or eliminated.
5. Any threats to harm a person or oneself must be immediately addressed by notifying the Director of Campus Safety. If a comment violates any law or College policy, it must be forwarded to the Director of Marketing & Communications at socialmedia@dccc.edu.
6. The Social Media Disclaimers must be posted or linked on all official College social media sites.
7.  New content must be uploaded to social media sites at least once a week and be monitored daily, particularly on Facebook and Twitter.
8. Questions posted on social media platforms should be responded to within 24 hours.

Social Media Account Request

Social Media Account Request