Coronavirus (COVID-19) Frequently Asked Questions
Updated 10/11/2021
+ What if I have a food or shelter emergency or have concerns about my courses or paying my tuition?
The College’s counselor and advisors may be able to help. Visit the Career & Counseling Center for more information.
Please follow the instructions outlined on the Bookstore Rental Return Instructions page.
Visit dccc.edu/register for more information about upcoming sessions. For assistance with advising or registration questions, please contact your academic advisor or email register@dccc.edu. Please be sure to include the following information when communicating via email to help our advisors best serve you:
- Your full first and last name
- Your DCCC ID#
- Whether you are a current or new student
Below is a list of contact info for some key student resources.
| Academic Advising register@dccc.edu | dccc.edu/advising |
Enrollment Central question@dccc.edu | dccc.edu/enrollment-central |
| Admissions Email | dccc.edu/admissions | 610-359-5050 |
Financial Aid finaid@dccc.edu | dccc.edu/financial-aid | 610-359-5330 |
| Assessment Services Email | dccc.edu/assessment-services |
Payment studentaccounts@dccc.edu | Navigating Your Payment Portal | 610-359-5118 |
| Campus Life camplife@dccc.edu | dccc.edu/campus-life |
Student Records records@dccc.edu | 610-325-2838 |
| Community Education communityed@dccc.edu |
Transcript evaluation inquiries registrar@dccc.edu | dccc.edu/transfer-college |
| Counseling Services Email | dccc.edu/counseling | 610-359-5324 |
Tutoring tutoring@dccc.edu | dccc.edu/tutoring | 610-359-5077 |
| Disability Services Email | dccc.edu/disability-services |
Veterans Resource Center va@dcccc.edu | dccc.edu/veteran-services |
| Dual Enrollment enroll@dccc.edu | dccc.edu/dual-enrollment |
Please log into delaGATE. Here, you can view registration, financial aid, balance and payment history. If you require assistance making payments, please visit Navigating Your Student Payment Portal.
Yes, as long as you don't have a hold on your account, you can request an electronic or paper transcript at www.dccc.edu/transcripts.
Tutors are available Monday through Saturday for one-on-one virtual appointments. Beginning February 16th, some in-person tutoring appointments will be available Tuesdays & Wednesdays. To schedule a virtual or in-person appointment, click on Connect2Success from the APPS menu in delaGATE. Additional online tutoring support is available through Smarthinking by clicking on Tutoring (Smarthinking) from the APPS menu in delaGATE. For more information, including the full tutoring schedule and directions for scheduling an appointment, please visit learningcommons.dccc.edu/tutoring-services
Faculty and administration in the Skilled Trades and Advanced Technology areas are developing a plan to enable students to complete the training/lab requirements once it is safe for students to return to campus. We know this is a stressful time but the health and safety of our students, instructors and staff is our first priority.
Details and updates will be provided by your instructor via email or Canvas Announcement. Please feel free to reach out to the dean of the Workforce Development division, Dr. Karen Kozachyn, by email if you have additional questions or concerns.
Details and updates will be provided by your instructor via email or Canvas Announcement. Please feel free to reach out to the dean of the Workforce Development division, Dr. Karen Kozachyn, by email if you have additional questions or concerns.
Virtual office hours are available as listed below. Use the Email link to request video conferencing information.
Virtual Office Hours
Please use contact forms to request video conferencing links and information
Amy Antrim – Director of Skilled Trades | Email
Carpentry, HVAC, Plumbing, Electrical, and Skilled Trades
Tuesdays. 11 a.m.-Noon, 6:30-7:30 p.m.
Silvio DeAngelo – Automotive Technology Coordinator | Email
Thursdays, 11 a.m.-Noon, 6-7 p.m.
Phil Lachimia – Assistant Dean, Workforce & Economic Development | Email
Thursdays, 11 a.m.-Noon, 6-7 p.m.
Patrick Dougherty, Welding Coordinator | Email
Wednesdays, 10-11 a.m., 6:30-7:30 p.m.
Sherrod Watson – Director, Advanced Technology | Email
Electro Mechanical, Process Control, Machine Tool Technology, Manufacturing/CNC, Computer-Aided Drafting, Construction Supervision, Advanced Technology
Tuesdays, 10-11 a.m., 6-7 p.m.
Virtual Office Hours
Please use contact forms to request video conferencing links and information
Amy Antrim – Director of Skilled Trades | Email
Carpentry, HVAC, Plumbing, Electrical, and Skilled Trades
Tuesdays. 11 a.m.-Noon, 6:30-7:30 p.m.
Silvio DeAngelo – Automotive Technology Coordinator | Email
Thursdays, 11 a.m.-Noon, 6-7 p.m.
Phil Lachimia – Assistant Dean, Workforce & Economic Development | Email
Thursdays, 11 a.m.-Noon, 6-7 p.m.
Patrick Dougherty, Welding Coordinator | Email
Wednesdays, 10-11 a.m., 6:30-7:30 p.m.
Sherrod Watson – Director, Advanced Technology | Email
Electro Mechanical, Process Control, Machine Tool Technology, Manufacturing/CNC, Computer-Aided Drafting, Construction Supervision, Advanced Technology
Tuesdays, 10-11 a.m., 6-7 p.m.
Remote learning is learning that can happen anywhere and everywhere via devices that can connect to the internet. For more information on remote learning at the College, you can watch this Remote Learning Tutorial video.
Students are able to access Canvas through delaGATE in the Apps menu or by going to canvas.dccc.edu. For Canvas help, please email canvas@dccc.samanage.com or submit a support ticket at support.dccc.edu and, select ‘Submit a Request’ and then select Canvas from the category list. Students can also text the Office of Digital Learning for Canvas support at 610-359-5158 during the following hours: Monday-Friday 8 a.m.-8 p.m.; Saturday 8 a.m.-4 p.m.
For more information on Canvas, you can watch this Canvas Learning Management System video.
Students are able to access Canvas through delaGATE in the Apps menu or by going to canvas.dccc.edu. For Canvas help, please email canvas@dccc.samanage.com or submit a support ticket at support.dccc.edu and, select ‘Submit a Request’ and then select Canvas from the category list. Students can also text the Office of Digital Learning for Canvas support at 610-359-5158 during the following hours: Monday-Friday 8 a.m.-8 p.m.; Saturday 8 a.m.-4 p.m.
For more information on Canvas, you can watch this Canvas Learning Management System video.
Two options are listed below for students who do not have Internet access:
Hours
Visit learningcommons.dccc.edu for our current hours.
Laptop Loan Requests & Returns
For the latest information on our laptop loan service, please visit Laptop Loan Program.
Learning Commons Help
Questions about the Learning Commons can be directed to 610-359-5149 or through our Help Chat button featured at learningcommons.dccc.edu.
Library Services Help
Library Services offers on-campus and remote services. Connect with us at 610-359-5133, email us at reference@dccc.edu, and chat on the Library Services page.
The Pennsylvania Department of Education granted permission for some workforce development programs to resume on May 8. At the College, those programs include the Municipal Police Academy, EMT and Paramedic training. Per the Department of Education, “each program must be structured around ongoing social distancing, universal masking, and/or other public health guidance so as not to result in a spike of cases and new stay-at-home and closure orders."
Non-credit classes are moving forward for summer and fall sessions to meet live via online video conferencing. Any of our hands-on workforce programs are being delivered in a hybrid model online and on campus.
Assessment Services has resumed in-person services and testing in a limited capacity.
Students should follow the step-by-step instructions found here: How to Reset delaGATE Password. Staff should call the IT Support Center at 610-359-5211 to reset their password.
